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Hackers Breach T-Mobile Customer Data, Including Email Addresses, Firm Says 08/24/2018

Hackers Breach T-Mobile Customer Data, Including Email Addresses, Firm Says 08/24/2018

T-Mobile says the attack was carried out by hackers part of an global group, but no specifics were given.

In a statement Friday, T-Mobile admitted that hackers have breached its systems and stole customer data, including names, addresses, account numbers, and billing zip codes.

An estimated 3 percent of its 77 million customers, roughly 2 million people, could have been affected in the incident.

If you have questions about this incident or your account, please contact Customer Care at your convenience.




"We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access", the company added. The incident happened early in the morning on 20 August when hackers from "an global group" accessed company servers through an API.

In an update to today's data breach at T-Mobile (NASDAQ:TMUS), Vice reports the company acknowledges that encrypted passwords were included in the compromised data.

The breach at T-Mobile comes a few months after a security researcher discovered a vulnerability in the carrier's website that enabled anyone with valid phone numbers to retrieve associated customer details. The breach's limited scope might also be attributable at least partially to what was described as the quick response on the part of T-Mobile's cybersecurity team.

The company reported that it sent out emails, text messages and letters to those who are affected. In addition to the personal data mentioned above, the hackers may have been able to access customers' account types, such as whether they were prepaid, and account numbers.

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